Addressing the (virtual) crowd
By Christopher Austin
Military medical education is about putting students
through the toughest situations they could ever face in the most realistic ways
possible. But it’s not just combat and emergency response simulations that
they’re going through, it’s also public speaking.
Facing down a large crowd is no easy feat. You can lose
track of what you’re saying, stammer, or lose the audience’s attention very
easily. It’s better to work out those issues in a simulated environment than
work through them for the first time at an important meeting.
Students at the Uniformed Services University of theHealth Sciences (USU) are using virtual reality (VR) headsets made from
off-the-shelf headsets with their phones and the VirtualSpeech app to help them
practice public speaking techniques.
When they put on their headsets, students can find
themselves thrown into several scenarios including interviews, presentations,
lectures or meetings. Each scenario features actors as audience members who may
be attentive, disinterested, or even hostile to the speaker, just like real
audiences.
“I didn’t even know the app existed… [It] provided a very
surreal experience in preparing and practicing presentations,” said Air Force 2nd
Lt. Helal Syed, a student from the F. Edward Hébert School of Medicine (SOM)
who used the app as part of a course exercise. “I wish I had known about it
earlier, since fourth-year rotations generally involve giving presentations.”
The exercise is part of the public speaking section of
the Media Communications in Health Care post-clerkship elective for students in
the SOM and Daniel K. Inouye Graduate School of Nursing (GSN). Conceived by
Army Col. (Dr.) Jeff Hutchinson, associate dean of the SOM, the course aims to
improve student’s understanding and uses of the media available to them.
Hutchinson was inspired to design the course after seeing
large gaps in the levels of communication proficiency among health
professionals. He knows from his own personal experience that some situations
are easier to perform in than others, but professionals must be prepared to
communicate effectively when the need arises.
Early in their careers, military health care
professionals are expected to be teachers, said Navy Capt. (Dr.) Gregory
Gorman, associate professor of Pediatrics at USU, and director of the National
Capital Consortium Pediatrics program. They must be able to communicate not
just with patients, but with small groups during rounds, large department
groups, and over the phone. He taught the public speaking section of the course
Hutchinson believes that the benefit of using this
technology is that it gets students exposed to performing for large groups of
people. The best way to get someone comfortable with public speaking is to
desensitize them to it.
In addition to public speaking, the course also dives
into subjects like YouTube, podcasts and social media, which Hutchinson and
Gorman agree is important for military medical professionals as a tool for
communicating with their peers and patients, and can be used to increase
exposure for published research.